Read Live

Students hear no audio or receive "connection lost" message
Problem: Students have problems connecting to Read Live website and may see the following message: Sorry! Read Live has run into an unexpected problem....
Fri, 6 Sep, 2019 at 9:52 AM
Read Live: Clearing your web browser’s cache
Read Naturally notifies you when updates to Read Live have been released. Whenever updates are released, you should clear the web browser's cache (not ...
Fri, 6 Sep, 2019 at 10:27 AM
Student exits to Login page after clicking Back button or swiping
Problem: A student working in a story suddenly returns to the Student Login page. If the student attempts to log in again, the message “You are already log...
Fri, 6 Sep, 2019 at 10:30 AM
Can’t log student out when already logged in
Problem: A message says a student is already logged in, but the teacher is unable to log the student out. Cause: The following message should be...
Thu, 26 Sep, 2019 at 2:15 PM
Text box disappears when trying to type a prediction, quiz-question answer, or retell
Problem: When a student attempts to type a prediction, answer to an open-ended quiz question, and/or retell, the text box disappears and a green circular a...
Tue, 12 Dec, 2017 at 8:45 AM