Read Live

Students hear no audio or receive "connection lost" message
Problem: Students have problems connecting to Read Live website and may see the following message: Sorry! Read Live has run into an unexpected problem....
Fri, 6 Sep, 2019 at 9:52 AM
Read Live: Clearing your web browser’s cache
Read Naturally notifies you when updates to Read Live have been released. Whenever updates are released, you should clear the web browser's cache (not ...
Fri, 6 Sep, 2019 at 10:27 AM
Student exits to Login page after clicking Back button or swiping
Problem: A student working in a story suddenly returns to the Student Login page. If the student attempts to log in again, the message “You are already log...
Fri, 6 Sep, 2019 at 10:30 AM
No reports after clicking "Generate Report"
Problem: Sometimes, when you click the Generate Report button on the Reports tab, it may appear that nothing happens. This applies to all reports. It may a...
Tue, 12 Dec, 2017 at 8:46 AM
Text box disappears when trying to type a prediction, quiz-question answer, or retell
Problem: When a student attempts to type a prediction, answer to an open-ended quiz question, and/or retell, the text box disappears and a green circular a...
Tue, 12 Dec, 2017 at 8:45 AM